Privacy Policy

WHAT WE COLLECT AND WHY
The primary goals in collecting information is to provide and improve our service, to administer your orders, to communicate with you, and to enable users of our service to enjoy and easily navigate it. When you wish to contact us, create an account, edit account details, purchase products or services, or when you join our mailing lists, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you. Personal Information includes, but is not limited to, your name, e-mail address, shipping address, billing address, credit card account number, and telephone number.

SITE VISITS
We track visits to our website using Google Analytics (GA) so that we can identify the interaction of content on our website. We use this data to determine how many people visit our site, how the find it, and what they find useful on it. Although GA tracks your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but we do not have access to this information. Google is one of our third party data processors as indicated below. GA also uses cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

CONTACT FORMS, WEB FORMS, ORDER FORMS, AND EMAIL LINKS
Should you choose to contact us using a contact form, web form, or an order form on our website, or through a posted email link like this one, the data will be passed to us via email. Our email servers are protected by SMTP encryption, however not all mail servers are secure. We would suggest that you always consider email as an insecure medium and not include personal, confidential or sensitive information within an email.

SOCIAL NETWORKING SITES
Our service may include interfaces that allow you to connect with social networking sites. If you connect to a social networking site through our service, your data may be accessed, used and stored based on your settings on that social networking site. We may access, use and store that information in accordance with this policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable social networking site.

HOW WE USE YOUR DATA
VIRTUWELL BUSINESS SOLUTIONS will use information collected for purposes described in this Policy. For example, we may use your information to:

  • as necessary to perform the Services and to complete payment transactions
  • provide and deliver products and services you request
  • send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages
  • respond to your comments and questions and provide customer service
  • communicate with you about new contests, promotions, rewards, upcoming events, and other news about products and services offered by us and our selected partners and process and deliver contest entries and rewards
  • operate and improve our site, products, and/or services
  • understand you and your preferences to enhance your experience
  • track, collate, and analyze your use of our site, products, and/or services
  • link or combine it with other personal data we get from third parties as indicated below, to help understand your needs and provide you with better service.

OUR WEBSITE SERVER
This website is hosted by SiteGround. Their privacy and data protection policy is here

OUR THIRD PARTY DATA PROCESSORS
ELIZABETH KRAJEWSKI and VIRTUWELL BUSINESS SOLUTIONS will not share your personal data with third parties other than with our trusted partners, to facilitate the primary goals as mentioned above:

Facebook (Privacy policy)
Dubsado (Privacy policy)

These third parties have been carefully chosen and are compliant with the privacy and data protection legislation we are also bound by. For their specific privacy policies, please refer to the links provided above.

COOKIES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

DATA BREACHES
ELIZABETH KRAJEWSKI and VIRTUWELL BUSINESS SOLUTIONS will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

DATA CONTROLLER
The data controller of this website is:

ELIZABETH KRAJEWSKI
DATA PROTECTION OFFICER
Elizabeth Krajewski, Owner
Email: elizabeth (at) virtuwellsolutions (dot) com
You can contact us by post:
84 Lorne Street
St. Catharines ON L2P 3C4

ACCESS/QUESTIONS
If you have any questions about our privacy policy or wish to review, or revise the personally identifiable information that VIRTUWELL BUSINESS SOLUTIONS has collected about you, you may send a written request to ELIZABETH KRAJEWSKI at the mailing address or email address above. VIRTUWELL BUSINESS SOLUTIONS may take reasonable steps to confirm your identity prior to supplying any personally identifiable information to you in order to prevent identity theft.

ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY
By submitting your information to VIRTUWELL BUSINESS SOLUTIONS, you hereby agree to this Privacy Policy in its entirety. VIRTUWELL BUSINESS SOLUTIONS reserves the right, in its sole discretion, to change, modify, add and/or remove portions of this Privacy Policy at any time. All Privacy Policy changes will take effect immediately upon their posting on the Site. Please check this page periodically for any changes. Your continued use of the Site and/or failure to opt-out of emails sent to you following the posting of changes to this Privacy Policy constitutes your acceptance of any and all changes.
If you have any questions about these policies, please e-mail us.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
VIRTUWELL BUSINESS SOLUTIONS and associated companies may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.